February 23, 2021

Dear Residents, Family, Responsible Parties, and Staff Members

As always Victorian Post Acute’s primary concern is the health and well-being of
our residents and staff. In light of the ongoing COVID-19 pandemic, we have enhanced
our infection control protocols in a number of ways consistent with guidance provided by
the CDC, CMS, CDPH and other federal, state and local healthcare authorities. We have
been and are currently restricting non-medically necessary appointments, visitation with
family and friends, we are screening employees and residents for symptoms and high
temperatures, and avoiding group activities where possible.

We are happy to announce that we have now had two full rounds of COVID-19
testing without a resident or staff member testing positive. Our staff members will
continue to be tested weekly per guidance from the SFDPH (San Francisco Department
of Public Health). Our next round of testing will be 2/23/21.

We remain in constent communication with local and state health authorities
regarding the COVID pandemic. We will adhere to the guidance they have provided us to
limit risk to our residents and employees. We will continue to monitor the health of
residents and staff, for their own well-being and for the well-being of others in our
facility. We will keep you updated if and when things change to the COVID status of
Victorian Post Acute to keep everyone as imformed as possible. If our status does change
you will get a recorded call from me personally.

If you have any further questions you can reach out to me personally and I would
be happy to assist you. We appreciate your patience with us and the extraordinary staff
working tirelessly during this challenging time.

Matt Russell



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